Written by Marlon

On July 20, 2020

How do I upgrade my account to Tier C on Metal X?

In this guide, we’ll show you how to upgrade your account to Tier C on Metal X!

Step 1: Click on the ‘Settings’ icon on the top menu to go to the settings page.

Step 2: Click on ‘Upgrade Account’ on the left side menu.

Step 3: Click on the ‘Apply Now’ button.

Step 4: Enter your social security number (SSN).

Step 5: Upload a copy of your government-issued ID. ( Please check eligible and ineligible ID’s below)

The status will be marked as processing. Your request will be reviewed as quickly as possible. When the review has been completed and is approved, the status will be marked as completed.

Eligible IDs – listed for illustrative purposes only. This is a non-exhaustive list: 

Unexpired passport

Unexpired driver’s license

National identity card

State IDs

IDs that are not accepted – listed for illustrative purposes only. This is a non-exhaustive list: 

Paper ID

Photocopy of an ID

Screenshot of your ID

Temporary ID

Other unacceptable documents – listed for illustrative purposes only. This is a non-exhaustive list: 

Bank card

Job ID card

High school or university ID card

Library card

Fitness club card

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